Konsumentföreningen Facua uppger att den under larmsituationen mottagit fem gånger så många konsultationer som normalt. När det gäller antalet reklamationer är dessa 46 procent fler än normalt och mer än hälften riktas mot företag inom turistbranschen.
Normalt toppar banksektorn antalet reklamationer, men mer än hälften av de 3 678 ärenden som Facua behandlat under larmsituationen omfattar resebyråer, hotell och inte minst flygbolag. Reklamationerna handlar huvudsakligen om uteblivna återbetalningar, efter att tjänsterna uteblivit på grund av coronakrisen.
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Att få återbetalt av flygbolagen har visat sig inte vara så enkelt alla gånger som vissa namn kan kan antyda... Foto: Mats Björkman
Dela:
Många reklamationer på grund av Covid-krisen
Publicerad 2020-07-12 13:00SPANIEN RIKS Antalet konsumentreklamationer i Spanien steg under larmsituationen med 46 procent.
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