Spanska centralbanken mottog under 2010 14 060 anmälningar. Av dessa gällde var femte bankernas räntegolv vid hypotekslån. I de fallen dömde centralbanken till kundens fördel i 49,4 procent av fallen, medan bankerna fick rätt i 44,6 procent av fallen.
De banker och sparbanker som mottagit flest reklamationer under 2010 är Novacaixa, Bankinter och Barclays.
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Spanska centralbanken dömer ofta till kundens fördel. Foto: Mats Björkman
Dela:
Bankerna får allt fler reklamationer
Publicerad 2011-09-09 12:00SPANIEN RIKS Antalet reklamationer mot banksektorn ökade förra året med 8,2 procent.
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