Centralbankens rapport för 2014 visar hur banksektorn ignorerar en majoritet av de fall där den prickats. Förra året presenterades 29 528 reklamationer från bankkunder till Centralbanken. Denna gav kunderna rätt i 15 516 fall, men endast 7 486 (48 procent) fick upprättelse.
Anledningen är att de spanska bankerna inte är tvungna att respektera Centralbankens utfall. Det är en situation som både Centralbanken och Värdepappersinstitutet CNMV upprepade gånger protesterat mot. Regeringen har dock inte vidtagit den lagreform som krävs för att tvinga bankerna att respektera utfallen.
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_07.jpg)
De spanska bankerna är inte tvungna att respektera Centralbankens utfall i reklamationsärenden.
Dela:
Banksektorn struntar i Centralbanken
Publicerad 2015-12-01 07:00EKONOMI Banksektorn struntar i mer än hälften av de ärenden där en kund fått rätt i ett reklamationsärende.
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